Top 10 FAQs
Why doesn’t my share room have a password? How does SpiderOak keep share rooms secure?
How do I add a new device to my account?
Is SpiderOak HIPAA compliant?
What happens when I disconnect my external drive? Will SpiderOak assume all my files on the drive have been deleted?
Why are some of my files listed under the 'Unknown' category?
What if I forget my SpiderOak password?
Can I tell SpiderOak not to keep historical versions of my files, or limit how many historical versions it stores?
I accidentally selected a file for back-up. I removed it from my back-up selection, but it still keeps uploading. What can I do? How can I clear my queue/remove all files from the queue?
Help! I’ve lost my computer and/or all my data. How can I restore or download all my data from SpiderOak?
How can I make SpiderOak start automatically when I login?

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